Civilian Services

Records DivisionThe Harlingen Police Records Division maintain records generated from police action or response from the Harlingen Police, including: arrest, offense and accident reports.

Open Records Act

In accordance with the Public Information Act, Chapter 552 of the Texas Government Code, the Harlingen Police Department makes all of its public records available to citizens. The Public Information Act does not require governmental bodies to create new information, perform legal research, or to answer questions. The request must ask for records or information already in existence. The Harlingen Police Department  will respond within ten business days to information requests.

The Harlingen Police Department may collect a fee as prescribed by law or regulation for the requested documents. If a fee is not prescribed by law or regulation, the fee shall be the actual cost of duplicating the record. For more information on the Public Information Act, please visit the Texas Attorney General website.
  • Request In Person: The Records office sells copies of Police Reports to the public at the Harlingen Police Dept. located at 1018 Fair Park Blvd., Harlingen Texas from the hours of 8:00 A.M. to 4:45 P.M. Monday - Friday.
  • Request By mail: Mail your request to the Harlingen Police Department Attn: Records Division, 1018 Fair Park Blvd, Harlingen, TX 78550.
  • Request Be email: Submit request via email s to
  • Request By fax: Fax request to (956) 216-5481
Payments accepted:
  • Cash (exact change)
  • Check/money order
  • Credit Cards (3% convenience charge will be added)
Main Number: 956-216-5451

911 logoOffice Hours:
Monday - Friday
8:00 am to 4:45 pm
Communications DivisionThe Communications Division is the first point of contact for emergency service and a vital link between the citizens of Harlingen and the Harlingen Police Department and Harlingen Fire Department. The Communications Division is currently staffed with one (1) Communications Manager, three (3) Shift Supervisors and  fifteen (15) Public Safety Communications Officers who provide 24/7 coverage for our community.

Get Help in an Emergency - Dial 911
  • When you call for help, what you say is important
  • Stay calm and speak clearly
  • Say what is wrong and what kind of help you need
  • Tell the 911 operator where the emergency is
  • Give your name and number, or remain anonymous
  • Follow the operator's instructions-stay on the line until you are told to hang up

monica puga
  911 logo
Monica Puga
Records Manager
(956) 216-5476
Communications Manager
(956) 216-5909